Last Updated: [Insert Date]

Welcome to Golf Master Shop (www.ukgolfsports.com). These Terms and Conditions govern your use of our website and purchases from our online store. By accessing our site or making a purchase, you agree to these terms.

About Golf Master Shop

We are a premium golf equipment and apparel retailer based in Lancaster, UK, serving golf enthusiasts worldwide (excluding Asia and certain remote regions). Our product range includes high-quality golf shoes, balls, clubs, clothing, and accessories from leading brands like Bridgestone and Callaway.

1. User Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information when creating an account or placing an order
  • Use the website only for lawful purposes
  • Not attempt to interfere with website security or functionality
  • Be responsible for maintaining the confidentiality of your account credentials
  • Verify all order details before submission
  • Comply with all applicable laws and regulations

2. Products and Services

2.1 Product Descriptions

We strive for accuracy in all product descriptions, images, and specifications. However, minor variations may occur. All golf equipment and apparel is sold as described at time of purchase.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Age Restrictions

Certain products (e.g., golf clubs) may require users to confirm they are 18+ years old to purchase.

3. Ordering and Payment

3.1 Order Process

Your order represents an offer to purchase which we accept by sending an order confirmation email. All orders are subject to verification and availability checks.

3.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to correct pricing errors.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at time of order. You confirm the payment method is yours or you have authorization to use it.

3.4 Shipping

We offer two shipping options:

  • Standard Shipping: £12.95 via DHL/FedEx (10-15 business days after dispatch)
  • Free Shipping: For orders over £50 via EMS (15-25 business days after dispatch)

Orders are processed within 1-2 business days (excluding weekends/holidays). International customers are responsible for any customs duties or import taxes.

4. Returns and Refunds

4.1 Return Policy

You may return most items within 15 days of receipt for refund/exchange if:

  • Items are unused and in original condition
  • All original packaging, tags, and labels are attached
  • Proof of purchase is provided

4.2 Non-Returnable Items

For hygiene reasons, these cannot be returned unless faulty:

  • Golf gloves
  • Golf socks
  • Golf base layers
  • Golf headwear

4.3 Return Process

  1. Email [email protected] with “Return/Exchange Request – Order #[Number]”
  2. We’ll provide return authorization within 1 business day
  3. Ship items to: Golf Master Shop Returns, 42 Greaves Rd, Lancaster, GB LA5H 7HG
  4. Refunds processed within 3-5 business days after inspection

Original shipping fees are non-refundable except for incorrect/faulty items. International customers pay return shipping unless the return is due to our error.

5. Intellectual Property

All content on this website (text, graphics, logos, images) is our property or licensed to us and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express permission.

6. Liability Limitations

6.1 Product Use

Golf equipment should be used as intended with proper safety precautions. We are not liable for injuries resulting from improper use.

6.2 Website Use

We strive to ensure website accuracy but do not warrant it will be error-free or uninterrupted. We are not liable for any indirect, incidental, or consequential damages arising from website use.

6.3 Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control (e.g., natural disasters, pandemics, supply chain disruptions).

7. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

8. Governing Law

These Terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of English courts.

9. Changes to Terms

We may update these Terms periodically. The current version will always be posted on our website with the effective date.

10. Contact Us

For questions about these Terms or our products/services:

Email: [email protected]
Address: Golf Master Shop, 42 Greaves Rd, Lancaster, GB LA5H 7HG